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Privacy policy

Privacy policy


Last updated: 02-09-25
The company McArnolds Group SA (company number BE0885107776), with registered office at Chaussée d'Alsemberg 993, 1180 Uccle, Belgium (hereinafter "McArnolds", "we", "us"), attaches great importance to the protection of your personal.La privacy policy explains what data we collect, why, how it is used and what your rights are.

1. Data collected


We only collect the personal data you choose to provide to us via the contact form on our site.

This data may include:

  • First and last name

  • Email address

  • Phone number (if provided)

  • Any other information transmitted in the free field of the form

We do not collect any sensitive data. No browsing data is used for marketing purposes (no advertising cookies).

2. Purpose of processing


The data collected is used exclusively to:

  • Respond to your requests for contact or information

  • Follow up your messages

  • Improve the quality of our service

It is not used for any other purpose (marketing, profiling, etc.).

3. Legal basis


The processing of your data is based on your consent (Article 6, §1, a of the GDPR), expressed when you send us a contact form.4. Data recipients
Your data is processed only by authorized McArnolds employees.
 It is never resold, rented or passed on to third parties without your consent, unless legally required.

5. Retention period


We keep your personal data only as long as necessary to process your request, and at most 12 months after the last contact, unless otherwise required by law.

6. Security


We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, disclosure or destruction.

7. Your rights


In accordance with the GDPR, you have the following rights:

  • Right of access to your data

  • Right of rectification

  • Right to erasure ("right to be forgotten")

  • Right to limitation of processing

  • Right to object

  • Right to portability of your data

You can exercise your rights by contacting us at :
agency@mcarnolds.com


If you feel that your rights are not being respected, you can lodge a complaint with the Data Protection Authority (DPA) in Belgium: https://www.autoriteprotectiondonnees.be.

8. International transfer


We do not transfer your personal data outside the European Union.
In the event that an international transfer were to take place, it would comply with the safeguards provided by the GDPR (standard contractual clauses, equivalent Privacy Shield, etc.).

9. Contact


For any questions regarding this policy or your personal data, you can contact us:


McArnolds Group SA
Chaussée d'Alsemberg 993
1180 Uccle - Belgium
everhaeren@mcarnolds.com